Have Questions? We'd Love to Hear from You
Whether you have a question about ChatPilot's features, need technical support, or want to explore our WhatsApp CRM SaaS platform, our team is here and ready to help.
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Find us at our headquarters for in-person business inquiries.
123 Business Street, Suite 456, Hollywood United States
ChatPilot Support Hours
Our support team is available during business hours to assist with your WhatsApp CRM needs.
Frequently Asked Questions About ChatPilot
Get instant answers about ChatPilot's WhatsApp CRM features, subscription plans, automation tools, and multi-account support. Can't find what you need? Our team is ready to help.
ChatPilot is a complete WhatsApp CRM and marketing automation platform that helps businesses manage customer conversations, automate engagement flows, run bulk campaigns, and grow their audience through WhatsApp.
ChatPilot is designed for businesses of all sizes — from freelancers and startups to large enterprises — who want to scale customer communication and marketing on WhatsApp.
Not at all. ChatPilot features an intuitive dashboard with drag-and-drop automation, easy campaign setup, and simple integration steps suitable for all users — no coding required.
ChatPilot is accessible on all modern web browsers and fully optimized for desktop, tablet, and mobile use — no app installation required.
Yes, ChatPilot uses the official WhatsApp Business API, ensuring full reliability, security, and compliance with WhatsApp's policies.
ChatPilot offers a complete suite of WhatsApp CRM tools including message automation, contact segmentation, multi-agent inbox, bulk campaign manager, chatbot builder, campaign analytics, and lead tracking.
Yes. OvoWpp’s Pro and Enterprise plans allow you to connect and manage multiple numbers from one central dashboard.
Yes. Your entire support or marketing team can collaborate using shared inboxes, internal notes, and role-based access controls.
Yes. Our support team is available via live chat, email, and knowledge base. Enterprise clients receive priority support and a dedicated account manager.
Absolutely. ChatPilot uses industry-standard encryption, regular security audits, and secure cloud infrastructure to ensure your data is fully protected. ChatPilot is also GDPR-compliant.
OvoWpp offers three plans: Starter (basic features), Pro (advanced tools + multiple users), and Enterprise (custom solutions and dedicated support).
Subscriptions are billed on a monthly or yearly basis, depending on your chosen plan. Yearly subscriptions come with a discounted rate.
Yes. You can upgrade your plan at any time from your dashboard. All changes are applied immediately and prorated based on your billing cycle.
If you exceed your plan’s limit (such as number of messages, contacts, or users), you will receive a notification with options to upgrade or purchase additional usage packs.
Yes. You can access and download all invoices and billing history directly from your OvoWpp account under the “Billing” section.